Questions and Answers

1 What are the nationalities of the students you enroll in your program?
USA 20%, France 12%, Canada 11%, Germany 9%,
Spain 8%, UK 7%, Mexico 6%, Holland 5%, Sweden 3%,
 Italy 3%, Japan 3%, Korea 2%, all others 11%

2 What is the age breakup of the students?
<15 11%
16~20 16%
21~25 31%
26~35 25%
36~50 13%
Older 4%

3 How does MandarinRocks ensure the course and teachers are right for me?
Placement test will be given before or on your arrival to place you into the appropriate class. In case there is no suitable group course starting on your arrival if you sign up for group course, we will convert it into individual course (Lesson Length will be shortened to 30 min).
All the teachers are strictly selected and trained. Teaching certificate and experience is a must. The most suitable teacher will be arranged to teach you in accordance with your requirement when you choose to take individual class.

4 What is the size for group course?
Maximun: 8
Average: 5

5 Do you have special course or program in summer?
Yes, students can join summer program (7-25) or intensive language program in summer. There are two beginner start dates in each month in June, July and August.

6 It's passed application deadline, can I still enroll in your program?
Late applicants are accepted on case to case basis. You can still make inquiry to check availability with us.

7 I have never been to China or learn any Chinese before. Are there any suggestions for participants like me?
Many of our students are just learning Chinese and traveling to China for the first time. We arrange everything from airport pick-up, housing, optional excursions to even internship and volunteer placement so you don't have to worry about the details. Advice and information will be provided prior to your departure and throughout the program. The warm reception from the teachers and staff will help you feel at home right from the start and ensures that you receive the assistance needed to make your stay in Shanghai pleasant, safe and interesting.

8 How will you arrange the accommodation for the duration of course?
MandarinRocks offers various high quality housing options with easy access to school for the duration of course. The basic Options are Private Studio and Single Room in Shared Apartment. They are carefully selected apartments located downtown close to school with easy access to public transportation. Homestay, serviced apartment, hotel, hostel can also be arranged upon request.

9 Is internet access available in your apartments or school?
Yes, there is free broadband internet access in our private studio and shared apartment. We also have computers and wireless internet access in our school.

10 What is included in your accommodation and what else should I bring to China?
We provide:
- Bedroom: air-conditioner, TV, bed, desk, chair, wardrobe, bed linen, blanket
- Kitchen: fridge, microwave, stove, pans and cutlery
- Bathroom: towel
- Washing machine, access to laundry service nearby
- Free Broadband Internet access
- Water, gas, electricity
You need to prepare shampoo, tooth paste, tooth brush, slippers, daily drink water, etc. You can purchase them when you have arrived in China.

11 How do I change my schedule and pace for Home Tuition?
If you want to cancel or reschedule whole week’s (or more) lessons, inform us one week in advance. If you want to cancel or reschedule next day’s lesson, inform us one day in advance (before 18:00) Rescheduling & Making up for the missed lessons are not guaranteed when we are given too short a notice, however, MandarinRocks will take best efforts to ensure the consistency and quality of lessons despite students’ frequent change of time.

12 What can I do in my free time?
Shanghai offers a broad range of events throughout the year to satisfy the tastes of all age groups. It has numerous museums, temples, galleries, theaters, cinemas and exhibitions. There are frequent concerts of all types of music - opera, classical, jazz, rock, etc. Formula 1 Grand Prix, Tennis Masters Cup, Motor GP and other international sports events are held in Shanghai yearly. These make it possible for you to enjoy the city and its events while learning Chinese.
A visit to Shanghai is also the ideal opportunity to explore all that China has to offer as it is easy and convenient to go anywhere like Hangzhou, Nanjing, Beijing, Xi’an, Hong Kong from Shanghai.
We also organize cultural activities to integrate language learning with culture exploration. You could check Activities page for details.

13 How do I enroll in your programs?
1 Apply online or print and send PDF application form via fax or e-mail.
2 We will contact you by telephone or via internet and issue invoice for your program
3 Bookings with deposit will be confirmed (bank transfer, cash, credit card)
4 Pay full payment prior to application deadline for your start date
5 Advice and information will be provided prior to your departure
6 Start joyful learning and living experience with us in Shanghai

14 How and where do I apply for a visa? Can MandarinRocks solve my visa problem?
Foreigners visiting China are required to hold a valid visa to enter the country. The airport authorities do not issue visas and you have to apply for a visa in advance.
You should apply for L visa (tourist visa) in your local Chinese embassy or consulate. The traveler visa is valid from 30 to 90 days. MandarinRocks will help you extend visa in China through qualified agency if you need to stay over 12 weeks. A new visa policy in 2009 eliminates the difference of duration and the number of entries. All visas will be multiple entry, has 6 months validity since the day it is issued, and 12 months duration of stay.


For more information, please inquire info@mandarinrocks.com or our friendly staff.